CloseCase Connect · Effective 31 July 2026
These terms govern your use of CloseCase Connect, the individual subscription app. If your access is provided by an employer or another organization, the Organization Terms apply instead.
You must be at least 18 years old and able to enter into a binding contract. You are responsible for keeping your login credentials secure and for activity that happens under your account. Tell us promptly if you believe your account has been used without your permission.
CloseCase Connect requires a paid subscription, sold as an auto-renewable in-app purchase through the Apple App Store.
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Monthly — $29.99 / month
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Annual — $299.99 / year
Prices are shown in the app in your local currency before you purchase. Payment is charged to your Apple ID account when you confirm the purchase.
Your subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within the 24 hours before the current period ends, at the price for the plan you selected. You can manage your subscription and turn off auto-renew in your Apple ID Account Settings at any time after purchase.
Deleting the app does not cancel your subscription. Cancellation takes effect at the end of the period already paid for; the unused remainder of a current period is not refunded. Refund requests are handled by Apple under its own policies, not by us.
We may change subscription prices. Where we do, existing subscribers are given notice, and any change takes effect from the next renewal — never mid-period.
Subject to these terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to use CloseCase Connect on Apple devices you own or control, for your own professional work.
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Store patient records, protected health information, or any other clinical record about an identifiable patient. The service is not built or certified for that purpose.
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Upload content you have no right to share, including material subject to confidentiality obligations you owe someone else.
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Share your account, resell access, or use the service on behalf of people who are not themselves subscribers.
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Reverse-engineer, decompile, or attempt to extract source code, except where that restriction is prohibited by law.
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Interfere with the service, or attempt to access data that is not yours.
You keep ownership of everything you put into the service. You grant us only the permission needed to host, back up, sync and display it in order to run the service for you, and to share it with people you explicitly choose to share it with.
You are responsible for the accuracy of what you record. Preference cards describe equipment preferences; they are a record you maintain, not clinical instruction, and they are not a substitute for the judgement of the surgical team.
The app lets you invite colleagues to a peer team and share preference cards or facilities with them. When you share, you are choosing to disclose that content to that person. A copy someone makes is theirs and does not update when you later change your own card.
We aim to keep the service running but do not guarantee it will be uninterrupted or error-free. We may change or discontinue features. The mobile app keeps a local copy of your data so it continues to work without a connection, but you should not rely on it as your only copy of anything important.
You may stop using the service and delete your account at any time from within the app. We may suspend or end your access if you materially breach these terms, or if we are required to by law. If we end your access other than for breach, you may seek a pro-rata refund of any prepaid period from Apple.
The service is provided "as is", without warranties of any kind to the fullest extent permitted by law. To the extent permitted by law, our total liability arising out of or relating to these terms is limited to the amount you paid for the subscription in the twelve months before the event giving rise to the claim. We are not liable for indirect, incidental or consequential loss, or for lost profits or lost data.
Nothing in these terms excludes liability that cannot lawfully be excluded.
This agreement is between you and JAPEK LLC only, not with Apple. Apple is not responsible for the app or its content. Apple has no obligation to provide support or maintenance for the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claim relating to the app, including product liability, legal or regulatory compliance, or intellectual property infringement. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
You confirm you are not located in a country subject to a U.S. Government embargo or designated as terrorist-supporting, and that you are not on any U.S. Government list of prohibited or restricted parties.
We may update these terms. If a change is material we will give notice in the app or by email before it takes effect. Continuing to use the service after that means you accept the updated terms.